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Case Study : BuroPlus

Specialists in office supplies, BuroPLUS retained the services of kCentric.NET to design and build an electronic store that could increase their distribution network.

Customer profile:

BuroPLUS is the largest distribution group of independent retailers of office supplies in Canada (more then 100 in Quebec, Ontario and the Maritimes).

Solution requirements :

Contribute our Web solution expertise;
Offer an eCommerce solution - BuroPLUS.ca (electronic catalog, secure, user management, shopping cart, express order);
Contribute innovative eBusiness concepts;
Analyse and develop new eBusiness services;
Offer a solution completely integrated to their exisiting information systems (HP-3000 - Image, NT - SQL Server) and business processes;
Document the custom eBusiness solution;
Analyse a customer oriented procurement system that automates and simplifies the procurement of office supplies, including multi user management with different levels of purchase approvals;
Transfer the k-knowledge to the in-house programmers;
Train in-house programmers on the technologies used for the project.

"Thanks to his hard work and professionalism, M. Laurent Allardin, president of kCentric.NET, enabled us to set foot in the eBusiness world by actively collaborating to the development of an attractive and highly performant transactional site. We and our members can exploit our businesses with maximum efficiency thanks to a platform developed according to our needs and integrated to our business processes.

M. Allardin was devoted and professional throughtout the project. He actively participated in the knowledge transfer to our ressources, allowing them to efficiently continue developing other tools for our ever evolving e-commerce solution.

With this experience in hand, we do not hesitate to recommand the services of kCentric.NET! "

Michel Ferland,
V-P Technology

Claude Corriveau,
Director, Information development

Technologies and standards used during the project:

ASP & WebClass;
COM (MTS);
DNA;
HTML & Dynamic HTML;
Visual Basic;
SOAP;
UML;
XML.

Avantages generated by BuroPLUS.ca for BuroPLUS

Cost reduction for customer service (less questions about products or quantity availability);
Improved customer service;
Sales increase and optimization (certain customers require that the office supplies supplier have a transactional web site);
Increased customer loyalty.